Your Safety Comes First
At ZawajFinder, your trust means everything. Our dedicated Trust & Safety team works around the clock to ensure a respectful and secure environment for all users. We routinely monitor and review profiles for any suspicious or inconsistent behavior.
When connecting with someone new, always listen to your instincts — your judgment is the best first line of protection.
To keep your experience safe and smooth, we:
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✅ Verify every new profile upon registration
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🔒 Encrypt all user data
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🚫 Actively block suspicious accounts
Your role is important too. That’s why we’ve created a list of practical safety tips to help you stay protected and confident as you search for your match.
Use ZawajFinder’s Secure Messaging
Be careful if someone tries to quickly move the conversation off ZawajFinder — such as asking for your WhatsApp, email, or social media right away.
People with dishonest intentions often avoid in-app communication because our platform is monitored for safety. Stay within ZawajFinder until you feel completely confident in the person you’re speaking to.
Never Share Financial or Private Information
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Your personal and financial safety is our top priority. Please remember:
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🚫 Never share your credit card, bank details, or payment information with anyone.
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🚫 Do not give out your home address, Social Security Number, mother’s maiden name, or other sensitive personal info.
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🚫 Never send money, gifts, or goods to anyone — no matter the reason.
At ZawajFinder, we take your privacy seriously:
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📞 We will never call you unless you’ve already requested a callback from our support team.
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🛑 Our team will never ask for your full payment details. In rare cases, we may ask for the last 4 digits of your card to verify ownership.
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📧 If payment updates are needed, we’ll send you a secure link via email.
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💼 Customer care is always free — we’ll never charge you for support.
If anyone pressures you for money or sensitive information, stop all communication immediately and report them to our Trust & Safety team.
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Protect Your Account in Public
If you’re signing in from a public or shared computer — like at work, a café, or a library — always be aware of your surroundings.
Make sure no one is watching as you enter your login details, and never allow the browser to save your password. Log out completely when you’re done to protect your privacy and account.
Keep Your Personal Information Safe
- Never include your last name, email address, home address, telephone number, place of work or any other identifying information in your profile or messages during early communication
- Once you’ve given out personal information, you cannot take it back
- We will never ask you to download additional apps or programs
IMPORTANT: We never send emails, SMS, or any other notifications asking for your username and password information. If you have fallen victim to a scam, make sure you report it by contacting us.
Meeting in person
- Get to know the other person before meeting in person: never agree to meet someone just after the first few messages.
- Meet for the first few times in populated public places, and avoid moving to a private location.
- Tell a friend or family member of your plans, including when and where you’re going to meet a new person. Have your cell phone charged and with you at all times.
- If something looks suspicious during the meeting — feel free to end it under any pretext.
